Direct Marketing, Mail Order, and E-commerce News from the National Mail Order Association

----------------------------------------------------

DHL Global Mail Enhances Residential Parcel Service Offering to Latin America
“Track and Trace" feature responds to customer requirements

With more than 70% of U.S. online retailers regularly fulfilling orders from non-U.S. customers, businesses are in need of reliable, efficient and traceable international shipping options.

 
Today, DHL Global Mail enhanced its residential postal parcel delivery services to Latin America , in response to dramatic increases in e-commerce and mail order shipping to customers in the region (see news release below). Latin America has been identified as one of the priority markets that require enhanced shipping options to serve growing customer demand.
 
DHL Global Mail ' s improved "track and trace" features offer reduced delivery times and enhanced customer service capabilities by allowing e-commerce customers and online retailers to check the status of their parcel online. Additional features include customs clearance and returns notification.

Press Release
DHL Global Mail today announced enhancements to its residential postal parcel delivery services to Latin America . In response to dramatic increases in e-commerce and mail order shipping to customers in the region, DHL Global Mail has reduced delivery times and enhanced customer service capabilities by offering improved "track and trace" features.

According to Forrester Research, on-line sales in the United States
alone are projected to be 13 percent of total retail sales between 2005 and 2010. DHL Global Mail has established numerous priority markets that would require enhanced delivery and operational systems to meet e-commerce customers ' needs. "Latin America is quickly becoming one of the most prevalent shipping destinations for U.S. merchandise. Both on-line and traditional mail order companies that ship to Latin America told us what they needed – reliability and greater accountability. Today we ' ve responded to the voice of our valued customers," reports Joe Phelan , president and chief operating officer - Americas , DHL Global Mail. “We are committed to offering our customers a more efficient product that enables them to easily track their shipments."
 
The product’s track and trace capabilities allow e-commerce and other online retailers to check the status of their parcel via DHL Global Mail’s Web site. This product also includes customs clearance and returns notification. Standard delivery times for dutiable and non-dutiable packets and parcels up to 55 pounds (25 kilograms) range from seven to nine days to Mexico , Brazil and Argentina . Other countries in the region have a seven to twelve day transit time expectation from the Miami gateway.
 
71 percent of U.S. on-line retailers regularly fulfill on-line orders from customers outside the United States , according to Internet Retailer . DHL Global Mail’s international parcel product accommodates an increasing demand for a medium-priced track and trace residential parcel solution to destinations outside the United States . In 2005, DHL Global Mail launched a similar residential parcel service to Japan and eight additional Asian countries.
 
About DHL Global Mail
DHL Global Mail is the leading one-stop solution for high volume mailers, providing domestic and international mail solutions. Through its global distribution network of 40 processing centers, the company provides secure, reliable distribution of international business correspondence, direct mail, catalogs, publications and parcels, both nationwide and worldwide. Value-added services include fulfillment services, online tracking and reporting, address correction, mail activity reports and chargeback systems. DHL Global Mail is part of MAIL International, a division of Deutsche Post World Net. For more information, visit our web site: www.dhlglobalmail.com .

 

----------------------------------------------------

Direct Marketing Discussions at; www.DMchat.com

Direct Marketing Seminars, Events and Tradeshows at: www.DirectMarketingEvents.com

More Useful Direct Marketing and Mail Order Links.

Advertising- Bridal Market Advertising Guide

Advertising- Christian Market Advertising Guide

Advertising- Hispanic/Latino Market Advertising Guide

Advertising- Hispanic/Latino Market Advertising Guide- Master Series

Advertising- Home Furnishing and Decor Advertising Guide

Advertising- Home Gardening Advertising Guide

Advertising- Parenting Market Advertising Guide

Advertising-Pet Market Advertising Guide

Advertising- Woman's Market Advertising Guide

Advertising- How to Create Great Small Business Advertising

Advertising- Breakthrough Advertising by Eugene M. Schwartz


Call Centers- Telephone Order Taking Services


Catalogs- Catalog and E-commerce Benchmarks

Catalogs- Directory of Mail Order Catalogs

Catalogs- Directory of Business to Business Catalogs

Catalogs- Top 150 Catalogs in the United States


Classified Advertising- How to Market using Classified Ads


Direct Mail- Copywriters and Creative Services Guide

Direct Mail- Directory of Major Direct Mailers

Direct Mail- Inside Direct Mail Newsletter

Direct Mail- Secrets of Successful Direct Mail by Dick Benson


Direct Marketing- Direct Marketing Seminars and Events

Direct Marketing- Discussion Forum

Direct Marketing- Direct Marketing Statistics

Direct Marketing- Direct Marketing Response Rates

Direct Marketing- Direct Marketing Toolkit

Direct Marketing- Industry Contact Directory


Fulfillment- Warehouse and Order Fulfillment Centers


Mailing Lists- Direct Mail and E-mail Lists


New Products for Direct Marketers to Sell


Product Marketing- Promote your Product to Catalog and Direct Marketing Companies.

Product Marketing- Joe Cossman's Course for Marketing a Product

Product Marketing- How to Market a Product for Under $500


Start a Mail Order Business- Direct Marketing Toolkit


Wholesale and Drop Shipping- Professional Wholesale Resource Guide

Wholesale Search Engine


Direct Marketing Bookstore

National Mail Order Association Home

Direct Marketing Article Archive