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National Mail Order Association
The National Mail
Order Association is proud to offer the entire contents of this invaluable
guide and its exclusive direct marketing information to all who need a base
to draw preliminary direct marketing statistics from in order to create a mail order
and catalog business plan. Once you draw a solid base of information from this guide for your business plan, you can then update specific information where needed using current direct marketing statistics offered in the NMOA bookstore. Most useful are these titles:
About the Guide to Mail Order Sales Released In 1999, this extensive 1,250-page report on the mail order marketplace was researched and written by Arnold Fishman and published by Marketing Logistics, Inc., now part of the NMOA. This 1999 edition was the 18th and final year the guide was published. Arnold Fishman died in the fall of 1999. Arnold was formerly president of the Consulting Group at the Maxwell Sroge Company and Director of Market Planning at Citibank, the Franklin Mint, and Paramount Pictures, founder of the Corporate Management Sciences Department at Miles Laboratories, Director of Research for Hoke Communications, and past Chairman of the Statistics Committee of the Direct Marketing Association. Considering this, you will understand why the information found in this guide was coveted and used by America’s most widely recognized mail order and direct marketing companies (see listing on this page). The Guide covers both consumer and business-to-business activities, international as well as national, and is based on a tracking of sales of approximately 10,000 companies in a wide variety of areas. A comprehensive cross-sectional review of the current marketplace, the Guide places mail order in the total context of U.S. sales while providing objective perspective on size, growth, ownership, trends, demographics and technology in what has became a trillion dollar marketplace The Guide reviews developments in 45 U.S. market segments, lists 400 leading companies, 500 leading businesses, 325 conglomerate structures, profiles 128 businesses, reviews 8 fund raising segments, 7 demographic segments, 30 foreign markets, and 5 supplier segments. It contains a unique 250-page directory of 2,000 mail order businesses. Encyclopedic in scope, the Guide to Mail Order Sales covers all functions of direct response advertising and all channels of distribution and represents an information bank that is not available anywhere else at any price. It is the perfect tool for laying out the groundwork and background information of any direct marketing and mail order business endeavor. The Guide is presented here for all direct marketing and mail order entrepreneurs to use as a base of information to draw from. The entire Table of Contents is below, linking to the specific document as listed. Remember, this information should be used as a base to build from, for example by estimating growth over the years after 1998 until now. For current direct marketing statistics please refer to these titles: If you need lists of catalogs for marketing purposes, make sure you look into our Directory of Mail Order Catalogs |
| The following firms are among those that have purchased the Guide to Mail Order Sales or research reports derived from it. | ||
| AT&T American Express American Medical Association Arthur Anderson & Co. Avon Fashions Ayer Direct Bank of New York Bell Atlantic Black Box Booz Allen & Hamilton Boston Consulting Group British Consulate in Chicago Cabelas Canadian Direct Marketing Association Chadwicks of Boston Chemical Bank Chicago Tribune City Bikes Citicorp Colonial Penn Group Coopers & Lybrand Consumer Reports Contact East Damark Day Timers, Inc. Dell Corp. Direct Marketing Association Direct Marketing Technology Walt Disney R.R. Donnelley Dreyfus Corp. Eastman Kodak Equifax Inc. Find/SVP Federated Department Stores * Fidelity Management & Fingerhut |
First Boston Corp. Franklin Mint GSP Marketing Gaylord Brothers General Mills W.W. Grainger Grolier Halfords Ltd. U.K. Hallmark Cards Harlequin Enterprises Health Company Hermes Management Consulting Hewlett Packard Histacount Corp. IBM Kestnbaum & Co. Lands End Link Resources L.L. Bean Management Horizons Mastercard International McCaffrey & McCall McCann Direct McKinsey & Co. Mercer Management Consulting Metropolitan Life Michigan Bulb Microsoft Montgomery Ward Moore Corp. Morgan, Stanley National Demographics & Lifestyles New England Business Service |
NIKE Co. Ogilvy & Mather Old American Insurance Pacific Bell Paper Corp. of America JCPenney Pepperidge Farm QVC Network Quebecor Rapp & Collins Readers Digest Regal Greeting & Gifts Response Graphics Royal Daulton Salzinger & Company Sara Lee Schmid Sealed Air Corp. Shaklee Corp. Shamal Sports Ltd. Simon & Schuster Specialized Product Co. Stanhome T.R.W. Talbots Time-Life Books U.S. Postal Service U.S.A.A Visa USA Lillion Vernon Webcraft Western Bakeries Wunderman, Ricotta & Kline Xerox Corp. Yield House 3M Co. |
TABLE OF CONTENTS Mail Order Guide Authored By Arnold Fishman VOLUME ONE I. Introduction I:1-60 Pages 1-28 Direct Marketing Sales Definitions 2-4 Methodologies For Mail Order Estimates 5-7 Introduction to Estimates 8 1998 Annual Summary 9,10 Macro Data 11-13 Gross National Product: High Penetration Mail Order and Marketing Database Segments 11,12 Gross National Product vs. Business Receipts 13 Non-Mail Order Direct Marketing Sales Statistics 14-17 Sales Size and Composition 14,15 Upscale Discounting Sales Breakdown 16,17 Mail Order Direct Marketing Sales Statistics 18-60 Distribution Of Mail Order Sales By Firm Characteristics (Dept of Commerce Statistics) 18-25 Total U.S. Mail Order Sales and Contributions 26,27 Total Business Receipts Distributed By Channel of Distribution 28 Pages 29-60 Estimated 1998 Consumer Mail Order Growth Rates 29-34 Catalog Industry Trend Data 35 Comparative Sales and Profitability Performance: Publicly Owned Mail Order and Retail Merchandising Companies 36-38 Specialty Vendors: Consumer Products 39,40 General Merchandise Vendors: Consumer Products 41,42 Specialty Vendors: Consumer Services: Non-Financial 43 Financial 44 Business Products and Services 45,46 Retail Mail Order Business Mixes 47 Sales Segments with Mail Order Shares Exceeding 10% 48 Share of Sales by Mode of Ownership 49-51 Domestic & International Mail Order Sales Benchmarks: 1987 52-60 II. Leading U.S. Companies In Worldwide Sales Through Mail Order II:1-19 III. Leading U.S. Mail Order Businesses Worldwide Sales III:1-32 IV. Mail Order Conglomerate Structures IV:1-55 V. Mail Order Consumer Sales Segments V:1-223 Apparel - Cosmetics Apparel 1-16 Audio/Visual 17-22 Automotive/Aviation 23-29 Books 30-38 Collectibles 39-47 Consumer Electronics 48-58 Cosmetics/Beauty Aids 59-63 Crafts - Hardware/Tools Crafts 64-73 Food 74-85 Gardening 86-94 Gifts 95-105 Hardware/Tools 106-112 Health - Recorded Music Health Products 113-125 Home Construction 126-131 Home Furnishings 132-141 Jewelry 142-146 Multi-Products 147-161 Photographic Equipment 162-166 Records 167-172 Religious to General Merchandise: Oil Companies Religious Products 173-177 Sporting Goods 178-187 Stationery 188-193 Toys/Games/Children's Products 194-202 Insurance 203-211 Catalog Retailers 212-216 General Merchandise: Dept/Specialty Stores 217-220 General Merchandise: Oil Companies 221-223 VOLUME TWO VI. Business and Industrial Mail Order VI:1-43 Pages 1 - 30 Summary 1,2 Business Supplies 3-24 Business Services 25-32 Pages 31 - 43 Industrial 33-41 Office Products Sales: Channel Comparison 42,43 VII. Mail Order Business Profiles VII:1-145 VIII. Fund Raising Direct Response Marketing VIII:1-33
Total Contributions/Direct Response
Influenced Contributions 1,2
Institutional Merchandise Direct Response
Fund-Raising Characteristics 3-12
Fund-Raising Segments 13-33
Arts, Culture and Humanities 13-15
Education 16-18
Health & Hospitals 19-21
Public/Society Benefits 22,23
Religion 24-28
Human Services (Social Welfare) 29-31
Environment/Wildlife 32
International Affairs 33
IX. International Mail Order Direct Marketing IX:1-148
25 Leading Mail Order Companies Worldwide 1-3
International Mail Order Direct Marketing Stats 4-8
European Mail Order 9-33
Overview 9
European vs. U.S. Mail Order 10-12
Common Market 13-17
Multi National Operations 18-21
Sales Growth of Leading European Companies 22-24
European Direct Marketing Volume 25-33
Asian Direct Response Characteristics 34-36
Central & South American Television Penetration 37
Global Advertising 38,39
National Profiles 40-148
Argentina 40
Australia 41-49
Austria 50
Belgium 51,52
Brazil 53
Canada 54-59
IX. International Mail Order Direct Marketing:
National Profiles (continued)
Chile 60,61
China 62
Czech Republic 63
Denmark 64-66
Finland 67-69
France 70-77
Germany 78-85
Hong Kong 86-88
Hungary 89
India 90,91
Ireland 92-94
Italy 95-97
Japan 98-112
Korea 113
Malaysia 114,115
Mexico 116
Netherlands 117-119
New Zealand 120,121
Norway 122
Portugal 123,124
Singapore 125,126
South Africa 127-129
Spain 130-132
Sweden 133-135
Switzerland 136,137
Thailand 138,139
United Kingdom 140-148
X. The Information Superhighway Marketplace X:1-17
Definition 1
Marketplace Dimensions 2-17
The Base 2-9
U.S. Market Summary 2,3
Components 4-7
Supporting Markets 8
Convertible Markets 9
The Marketplace 10-17
Existing Markets 10-13
Potential Markets 14-17
VOLUME THREE XI. Consumer Mail Order Demographic Segments XI:1-53
Introduction 1,2
College Graduates 3,4
Employed Women 5,6
Parents With Children Under 2 Years Old 7,8
Professional/Executive Market 9,10
Non-Metro Market 11,12
Young Women 13,14
Senior Citizens 15,16
Mail Order Shopper Buying Patterns 17-37
Postal Behavioral Characteristics 38-53
XII. Supply Side Statistics XII:1-68
Comparative Media Growth 1,2
Comparative Marketing, Sales Expenditures
And Cost Data 3-17
Interactive Marketing Data 18-21
Special Marketing Programs 22
Delivery Systems 23-28
List Suppliers 29-36
Payment Systems 37-47
Product Fulfillment 48-50
Telephone Marketing 51-54
Sales Promotion Expenditure Data 55-64
Direct Response Agency Billings (1996) 65-68
XIII. Events of 1998 XIII:1-10
Acquisitions 1-7
Mail Order Companies 1-4
Other Companies 5-7
Companies Closed Down/Financially Distressed 8,9
Companies For Sale/First Public Offer 9
International Acquisitions 10
Directories: XIV-XV XIV. Mail Order Conglomerates and Parents XIV:1-25 XV. Mail Order Business with Sales of $5 million+
Or Subsidiaries/Divisions of
Conglomerates or Parents XV:1-247
Please request additional chapters if desired.
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National Mail Order
Association, LLC
2807 Polk St. NE Minneapolis MN 55418-2954 USA
Tel: 612-788-1673
Office Hours: Monday-Friday, 9:00am to 5:00pm Central Time
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